FAQs
A curated list of the most commonly asked questions by smrtPhone customers
𖠿 A2P 10DLC
˗ˋˏ$ˎˊ˗ Billing and Administrative Questions
✎¿? smrtDialer FAQs
- What does Phone Number Depth mean?
- What are my smrtDialer Capabilities?
- What's the Order Lead Phone Numbers are Dialed in a smrtDialer Campaign?
- Are smrtDialer Seats Assigned to Specific Users?
- Can I Change/Delete Leads from a Campaign?
- How do I Sign Up for smrtDialer if I am a Current smrtPhone User?
- I deleted my smrtDialer Campaign. Can I recover it?
⛯ smrtPhone Setup
- How to Change your Profile Picture
- Where I can find my VoIP Username and Password?
- Where can I find my API Token?
- How do I Change my Email/my Name in smrtPhone?
- What is "Error Message: Suspicious Activity Detected"?
- I am Unable to Receive Incoming Calls?
- Podio Users: Can I add automations or other fields to Communications App?
- What Phone Technology Do You Use?
- Why Should I Verify My Identity?
- Podio Users: How do my Calls get Logged in my Organization?
- Podio Users: Logging in one Organization with Different smrtPhone Accounts
- Podio Users: Can I use smrtPhone with a free Podio Account?
🕻 Using smrtPhone
- Can I Search for Messages within my Inbox?
- Which is the Caller ID Hierarchy?
- Do you Offer Ringless Voicemail?
- Podio Users: Enable Calling from Inside Podio
- Can I have Different Numbers for Each Department or Part of my Company?
- How do the smrtPhone Dialers Work Together?
- Why Can't I Send Text Messages to the UK?
- Do you Offer Bulk Texting?
- Can I see a Demo of the smrtPhone System?
- Can People Leave us Voicemails?
- Do you offer "Vanity Numbers"?
- How to Activate Pro Dialing Features?
- Why am I Getting Calls from these Strange Numbers?
- Why can't I Dial Internationally?
- How do I set myself as "Offline"?
- How do I Listen to my Call Recordings?
- Are there Common Errors when Sending Text Messages?
- Can I Set up an I.V.R. for my Numbers?
- How do I find the Help Button - smrtPhone System?
- Can I Send/Receive MMS with smrtPhone?
- Is smrtPhone Down?
- Can I Send Emojis with smrtPhone?