Retrieving URL for Recordings
Use the API feature to get your recordings
Accessing Call Recordings
You can access your call recordings in your smrtPhone account or your CRM. smrtPhone also provides a feature to help you retrieve the URL recordings even easier and faster: via API.
This can be a bit technical, and we recommend involving developers if you need help.
Learn more about how to listen to your call recordings โข
smrtPhone URL API & Parameters
To interact with the API from your CRM, you can send a POST REQUEST to the below URL. Your API token must be in the header of the request.
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Endpoint for Retrieving the Recording URL:
https://phone.smrt.studio/api/getRecordingUrl
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Header: X-Auth-smrtPhone
smrtPhoneApiToken
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Query Parameter: call_sid
CA3c732e21e71c********************
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Depending on your setup and customization, with this API URL feature, you will get any call recording you make a request for, retrieved in a spot, on the spot.