Customize Your smrtAgent's Applet - Call Flows
How to customize your flows to include the AI Agent
The smrtAgent is a role-based specific agent, created to enhance your work experience, working alongside you as part of your team.
Insert the smrtAgent in your call flows in just a few simple steps: head to Call Flows, choose the flow you want to use to contain the AI Agent answering, and then drag and drop the applet.
When the second window opens, you can select the smrtAgent you hired for this flow, customize the flow, and save it.
Each call to this phone number will follow the assigned AI Agent's instructions and set actions.